FAQ


WHEN WILL MY ORDER ARRIVE?
Please allow 5-7 business days for order processing and verification. Shipping will take 5 to 20 business days (depending on destination) for delivery.
 

WHY WAS MY CREDIT CARD DECLINED?

Please contact the issuing bank of your credit card or try again with another card. This error has occurred because the bank did not authorized the payment.
 

HOW DO I TRACK MY ORDER?

Once your order has been shipped, we will send you an email with tracking information issued by the courier.
 

HOW DO I MODIFY OR CANCEL MY ORDER?

Please contact us within 24 hours. Orders cannot be modified or cancelled afterwards.
 

DO MY SHIPPING AND BILLING ADDRESS HAVE TO MATCH?

We recommend matching shipping and billing addresses for faster processing time.
 

I PLACED A SUCCESSFUL ORDER BUT WHY DIDN’T I RECEIVE A CONFIRMATION EMAIL YET?

During high traffic periods, there might be delays in delivery of confirmation emails. If you have not received an email after 1 hour, please check your junk mail folder. If you think you have entered an incorrect email, please contact us on stopitstayaway@gmail.com with your order number and full name.
 

AM I RESPONSIBLE FOR THE TAXES AND DUTIES ADDED TO MY ORDER?

We are not responsible for any import/custom and/or duties & taxes applied to your order.
 

RETURN POLICIES

All sales are final. If a mistake has been made on your order on our end, please contact us on stopitstayaway@gmail.com.
If you purchased the wrong size, please let us know and we will offer a special discount on your next order.

Stay Away From Me, You 
Are Not My Type